Bloomington Public Library’s Drive-Up Lane is available to patrons who are on the go or who are unable to enter the library. Items put on hold in advance (see Hold Confirmations below) can be delivered to a patron’s parked car by Library staff. Before heading to the library, patrons should confirm the items they’ve put on hold are available.
How it Works
Upon arrival, enter the parking lot from the southeast side of the building, take an immediate left, circle the parking lot, and pull into the lane designated “Drive-Up Lane”. This lane can be found on the south side of the southeast corner of the building.
Once parked, the patron will text or call 309.310.5076 to notify staff of their arrival. The patron will provide staff with their name, the make of their car, and the color of their car. Staff will retrieve the patron’s items, check the items out to the patron’s account, and deliver the items to the patron’s vehicle.
The library will call, text, or email a patron when their requested items are ready to be picked up. Whether you receive a call, text, or email depends on your chosen notification preference.
A patron can check the status of items they’ve put on hold by accessing their account online or by calling 309.828.6091.
Patrons needing assistance requesting an item as a hold can call 309.828.6091 or visit Place an Item on Hold for more information.