Lost Library Card
- Customers are responsible for reporting a library card lost or stolen in order to avoid being held responsible for materials checked out on their cards. Charges against a lost or stolen card are the responsibility of the customer.
- Customers with charges on their account due to a lost or stolen card are encouraged to file a police report.
- Charges against a lost or stolen card should be reported directly to the Circulation Manager at 309.828.6091 x211, or Outreach Department Manager at 309.828.6091 x220.
- If a customer reports a card lost or stolen, the customer must provide identification in order to get a new library card in addition to paying the $2.00 replacement fee.
- Children under the age of 17 must bring a parent with them in order to get a new library card, in addition to paying the $2.00 replacement fee. The parent must provide a photo ID as well as proof of address.